How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues, Maruska

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This book shows us how to create positive, productive meetings and successful decisions. The author proposes a 10-step, well-tested process that makes it possible for us to reach high-quality decisions based on accessing everyone’s good thinking and greatest hopes. Table Of Contents Foreword. Acknowledgments. Introduction. Part 1: Making Great Decisions—Fear Undermines Decision Making. Hopes Stimulate Great Results. The Practical Ten-Step Process Is the Key to Positive Change. When to Use This Process. How Long Will It Take? Putting the Process into Play. Part 2: Ten Easy Steps for Reaching Agreement—How to Use Each Step and Gain Practical Value. 1: Enlist Everyone: Invite Hidden Talent as Well as Visible Talent and Avoid Creating Enemies. 2: Discover Shared Hopes: Multiply Your Prospects for Success. 3: Uncover the Real Issues: Listen to Thoughts and Feelings. 4: Identify All Options: See the Whole Tree Before You Go out on a Limb. 5: Gather the Right Information: Look Through the lens of Your Hopes. 6: Get Everything on the Table: 100 Percent Information, Zero Percent Debate. 7: Write Down Choices That Support Shared Hopes: Take the Guesswork Out of Decisions. 8: Map Solutions: See Clear Results. 9: Look Ahead: Be Prepared with Alternatives. 10: Stay Charged Up: Celebrate Results and Renew Your Hopes. Part 3: Six Strategies for Overcoming Obstacles—1: Don’t Have Time? Try the 30-Minute Miracle. 2: Not in Charge? Employ Persuasive Techniques. 3: No Guide? Follow the Self-Directed Process. 4: Very Large Group? Solve Problems the Way You Play the Accordion. 5: Can’t Get Everyone Together? Be an E-Team. 6: Stuck? Dissolve Old Differences and Build Trust. Epilougue: Be an Agent of Hope in a Fearful World. Appendix A: The Ten-Step Improvement Checklist. Bibliography. Index.

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