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The X-Factor: Getting Extraordinary Results from Ordinary People
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ISBN
:
9780471443896
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Publisher
:
Wiley
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Subject
:
Business & Management, Industry & Industrial Studies, Economics
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Binding
:
HARDCOVER
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Pages
:
208
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Year
:
2001
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3578.0
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Description
Ross Reck is a consultant who spent the last 15 years developing a four-step management process to help his global clients add millions to their bottom lines. His philosophy is built around what he terms as the "X-factor" -- the secret of getting ordinary people X-cited about going the X-tra mile to help their managers achieve X-traordinary results. The process he builds around it is comprehensive, easy to understand and use, and universal in its application. Presenting his techniques as a business parable, Reck shows how any manager can harness the "X-factor" to achieve extraordinary results from ordinary people.
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