Testing Computer Software

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Testing Computer Software provides a realistic, pragmatic introduction to testing consumer and business software under normal business conditions. This book will teach you how to test computer software under real-world conditions. The authors have all been test managers and software development managers at well-known Silicon Valley software companies. Successful consumer software companies have learned how to produce high quality products under tight time and budget constraints. The book explains the testing side of that success. About The Author Cem Kaner has a broad background in software development. He has worked as a human factors analyst, programmer, tester, test manager, documentation manager and project manager at Electronic Arts, Power Up Software, Telenova and WordStar. He'll shortly take an new responsibilities, as an attorney. The unifying theme of Kaner's work is improvement of product usability, reliability and safety. Kaner specialized in Mathematics & Philosophy as an undergraduate at Brock University and the University of Windsor (Canada). His Ph.D (McMaster University, Canada) is in Psychology, with an emphasis on Engineering Psychology. He is certified as a Quality Engineer by the American Society for Quality Control. In about 3 weeks (May, 1993), he expects to receive a J.D. from Golden Gate University in San Francisco. Jack Falk is an Associate Producer (Project Manager) at Electronic Arts, developing consumer entertainment and creativity software. Before this, Jack managed a software test group and then all of product development operations. He has also been a Director of Operations for some well-known retail chains, managing upto 112 employees. In thes positions, cost control and efficiency were critical issues. Jack studied Business Administration at Golden Gate University. Hung Quoc Nguyen is a Software Development Manager (Project manager) at PowerUp Software, developing business organization and productivity software. He was the founding manager of Power Up's software testing group and a Software Analyst at electronic Arts, where he also managed the development of two music software products. Hung started his career in the electronics industry in hardware engineering and quality assurance - he was a Group manager of Engineering and Quality Assurance at Energy Transformation Systems, where he also founded its QA organization. Hung has alsobeen a part-time instructor and professional musician. He is certified as a Quality Engineer (ASQC-CQE) by the American Society for Quality Control and he holds a B.Sc in Quality Assurance from Cogswell Polytechnical College in Cupertino, California. Table of Contents Chapter 1: An Example Test series Chapter 2: The Objectives and limits of Testing Chapter 3: Test Types and their place in the software development process Chapter 4: Software Errors Chapter 5: Reporting and Analyzing Bugs Chapter 6: The Problem Tracking System Chapter 7: Test Case Design Chapter 8: Testing Printers (and Other Devices) Chapter 9: Localization Testing Chapter 10: Testing User Manuals Chapter 11: Testing Tools Chapter 12: Test Planning and Test Documentation Chapter 13: Tying it Together Chapter 14: Legal Consequences of Detective Software Chapter 15: Managing a Testing Group