Social Intellegence

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This book explains the concept of Social Intelligence while providing readers with interesting examples and stories of how it plays out in a variety of real life situations. Going beyond the typical people skills discussion, the book presents a mental platform that readers can explore for themselves. Taking a practical turn, the author then offers a self-assessment as well as tips and suggestions for Social Intelligence development. In the end, best-selling author Karl Albrecht advocates for a depth and breadth of life knowledge, a deep understanding of one's culture as well as other cultures and the accumulated wisdom that comes from constantly observing and learning what works and what fails in human situations.

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Karl Albrecht is a management consultant, futurist, speaker, and a prolific author. As Chairman of Karl Albrecht International, he oversees the practical application of his ideas through consulting, seminars, and publishing. In his 25-year career, he has worked with many kinds of organizations in a wide range of industries, world-wide. Karl devotes most of his effort to finding and developing promising new concepts for both organizational and individual effectiveness. His research and development activities have spanned issues ranging from individual creativity to corporate strategic vision. Karl has written 25 books on various aspects of business including the best-selling Service America! (Over 500,000 copies sold), Brain Power, The Northbound Train and The Power of Minds at Work. Internationally, he is the most widely-quoted authority, on the management of service quality. Table of Contents Foreword Acknowledgment Preface A Different Kind of “Smart” “S” Stands for Situational Awareness “P” Stands for Presence “A” Stands for Authenticity “C” Stands for Clarity “E” Stands for Empathy Assessing and Developing SI SI in the World of Work: Some Reflections SI in Charge: Thoughts on Developing Socially Intelligent Leaders SI and Conflict: Thoughts about Getting Along Index About the Author