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Quest for Balance: The Human Element in Performance Management Systems
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ISBN
:
9780471205715
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Publisher
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John Wiley & Sons
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Subject
:
Finance & Accounting
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Binding
:
Hardcover
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Year
:
2002
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4261.0
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Description
Explains the competencies a manager must possess in order to use a balanced scorecard.* Features case studies of corporations who have successfully used the human element when implementing the balanced scorecard as a PMS.
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Author Biography
Andre? A. de Waal is a partner with Mulland Consulting Group, the Netherlands. He has master's degrees in chemistry and business administration, a doctoral degree in economics, and is certified in production and inventory management. As a consultant, he has focused on projects including the selection and implementation of production, logistic, and financial software packages; cost analyses; and designing logistic concepts and information technology infrastructures. He recently worked on a benchmark study for a Dutch multinational performed in Japan, Germany, and the United States. De Waal has published over forty articles and twelve books on the topic of performance management.
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