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ISBN
:
9780471299738
Publisher
:
John Wiley & Sons
Subject
:
Business & Management
Binding
:
Paperback
₹
15691.0
₹
13494.0
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This is a revision of a classic! This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve quality. It incorporates an international flavor and a good balance of services and manufacturing coverage. The goal of the second edition remains the same as the first edition - to promote learning by means of practical, effective applications intended to develop, control, and improve quality systems and processes.
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