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Managing People in Organizations
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ISBN
:
9788180522956
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Publisher
:
ANE Books
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Subject
:
Industry & Industrial Studies
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Binding
:
PAPERBACK
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Pages
:
232
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Year
:
2008
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795.0
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795.0
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Description
Few industries have undergone more dramatic restructuring and reallocation of human resources in recent years than banking. The impact of technology and the Addition of new companies to the list of those that sell financial products has led to a dramatic change in the way staff are trained, motivated and deal with customers.
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Author Biography
David James FCIB is a manager in the Lloyds TSB Group. He runs many personnel development workshops across the UK and is a long-serving tutor for the CIB's Management and Organization ACIB degree subject. He is now the Chief Examiner for the Diploma in Financial Services Management subject, Managing People in Organizations.
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