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ISBN
:
9780890066409
Publisher
:
Artech House Publishers
Subject
:
Technology, Engineering, Agriculture, Social Services & Welfare, Criminology, Technology: General Issues
Binding
:
HARDCOVER
Pages
:
192
Year
:
1993
₹
11172.0
₹
9607.0
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View DetailsDescription
Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
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